theUniqcon: Terms & Conditions

Order and Payment

We like to be fair. Shopper who is first in confirming and making payment upon our confirmation will get the item(s).

We shall reply to confirm the stock availability.

We allow a flexibility of 24hours for shopper to make payment once order is confirmed. Otherwise, your shopping will be available to the market again.

Mode of Payment
Malaysia:
We accept MAYBANK/PUBLIC BANK/HONG LEONG BANK Internet Banking or ATM Transfers.

Singapore:
We accept POSB/DBS ATM Transfers and Internet Banking.

Please send us with a copy of payment receipt and payment details (i.e. name of payee, payment date and amount transferred) for verification via email to theuniqcon@gmail.com. Please do not proceed your transaction at ATM machine if the ATM machine does not produce receipt.

Failure to provide the requested payment info will be ignored.

An email confirmation will be sent out by theUniqcon within 24hours once payment has been verified.

Exchange and Refund Policy
Please note that we do not allow refund or exchange unless there is a/an defect/incorrect item received.

For a defect item, we will do an exchange for the same item. In the event that the same item is out of stock, full refund will be made to shopper or shopper may opt to credit the same amount for next purchase at theUniqcon.

For an incorrect item, we will do an exchange for the correct item. In the event that the correct item is out of stock, full refund will be made to shopper or shopper may opt to credit the same amount for next purchase at theUniqcon.

Item(s) must be returned/exchanged to us within 7 days from mail date before we do exchange. Please note that we will not accept the returned/exchanged item(s) if after the duration has expired.
Item(s) must be in brand new condition, not worn and not washed. Unless there is gross misrepresentation, we do not refund.

theUniqcon will usually double check the condition of item(s) before mail out.

Cancellation of Paid Order
Once payment has been made, no amendment or cancellation is allowed.

Delivery
Malaysia:
Item(s) will be mailed via Poslaju within the next 3 days (normally once payment has been verified).

Singapore:
Item(s) will be mailed via Singpost within the next 3 days (excluding Sunday & Public Holidays) after payment has been verified.

We are not liable for any lost parcel(s) mailed via normal postage. For secure delivery, registered postage is strongly recommended.

Postage Charges

Malaysia (via PosLaju):

Singapore (via SingPost):

For registered postage, a tracking number will be provided upon request from shopper.

The above delivery period will be served as a reference guide. In the occasion of festive seasons, please take note that parcel(s) might exceed the expected delivery period.